Terms and Conditions at CamperBixen

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General Information

CamperBixen
Ågade 29
8620 Kjellerup

Denmark 
CVR no.: 45097609
Phone: +45 30742526
Email: kontakt@camperbixen.com

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Prices

All prices at CamperBixen are in Danish Kroner (DKK) and include VAT and other applicable charges. We reserve the right to change prices from day to day without prior notice. We are not liable for items that are out of stock.

 

Payment

CamperBixen accepts payments via VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, and Bank Transfer. Payment will only be charged to your account once the item has been shipped.
All amounts are in DKK (Danish Kroner) and include VAT. We reserve the right for pricing errors and for items that are sold out or discontinued.

 

Delivery

CamperBixen strives to ship orders placed before 17:00 on the same day. Orders placed after this time will be shipped the following business day.
Delivery time may be extended if a product must be produced after ordering or in case of discontinued items.

We ship throughout Denmark. Shipping prices start at DKK 39. Items will be delivered to the delivery address provided at the time of ordering.

We also deliver to Sweden and Germany.
No shipping is available to the Faroe Islands or Greenland.

Your items will be shipped with:

• GLS

• DAO

Note: If there is no space at the pickup location, the package will be moved to the nearest available location, and you will be notified. If any issues arise, please contact customer service.

Deliveries are made on all business days. Your item will be delivered 1–3 business days after the order is placed.

Certain items may have specific delivery conditions, which will be stated clearly before purchasing.

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Right of Complaint (Warranty)

A 2-year right of complaint is granted in accordance with Danish sales law. This covers defects in materials and/or workmanship.
You may have the item repaired, exchanged, receive a refund, or a price reduction, depending on the specific situation.

The warranty does not cover defects or damages caused by improper handling of the product/service. You must file the complaint within a "reasonable time" after discovering the defect. CamperBixen will cover return shipping costs to a reasonable extent.

For returns, complaints, and exercising the right of withdrawal, send to:

CamperBixen
Ågade 29
8620 Kjellerup

Denmark 

Cash-on-delivery parcels are not accepted.

 

Refunds

If a refund is agreed upon, please include your bank details (registration and account number) so that the agreed amount can be transferred.
These details can be safely provided by email or another electronic method, as they are not sensitive information and will only be used for processing the refund.

Let me know if you’d like this formatted as a PDF or need it integrated into your webshop or legal page.

 

Right of Withdrawal

You have a 14-day full return right on goods purchased through our webshop.
The withdrawal period is calculated from the day:

• You receive the order.

• You receive the final item in physical possession, if the purchase involves multiple different items ordered in one order but delivered individually or in separate shipments.

• You receive the last batch or last part in physical possession, if the agreement concerns the delivery of goods in multiple batches or parts.

• You receive the first item in physical possession, if the purchase involves regular delivery of goods over a specified period.

Return shipping costs are your own responsibility.
You must notify us of your wish to withdraw no later than 14 days after the purchase. Once the withdrawal is notified, the item must be returned within 14 days.

The notification must be sent via email to: kontakt@camperbixen.com
In your message, you must clearly state that you wish to exercise your right of withdrawal. If you wish to return the item to us, you must complete the enclosed return form and send the item to:

CamperBixen
Ågade 29
8620 Kjellerup
Denmark

You cannot exercise your right of withdrawal by simply refusing to accept the delivery without clearly notifying us of your intention.

Items Exempt from the Right of Withdrawal

The following types of goods are excluded from the right of withdrawal:

• Items made to the consumer’s specifications or clearly personalized.

• Sealed items which, for health protection or hygiene reasons, are not suitable for return and where the seal has been broken after delivery.

• Goods that, due to their nature, become inseparably mixed with other items after delivery.

• Items where the seal is broken.

• Non-financial services that have already been fully performed, where the performance began with the consumer’s prior express consent and acknowledgement that the right of withdrawal would be lost once the service had been fully performed.

• Delivery of digital content that is not supplied on a physical medium, where the performance has begun with the consumer’s prior express consent and acknowledgment of losing the right of withdrawal.

• Newspapers, periodicals, or magazines, with the exception of subscription agreements for such publications.

• Agreements concluded at a public auction.

• Goods that deteriorate or expire quickly.

Let me know if you would like a full English version of all terms as a document or webpage.

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Returns

You must return your order without undue delay and no later than 14 days after you have exercised your right of withdrawal.
You are responsible for covering the direct costs of the return. When returning goods, you are also responsible for ensuring that the item is properly packaged.

Please include a copy of the order confirmation with the return. Processing will be faster if you also complete and include our Withdrawal Form.

You bear the risk for the item from the time of delivery until we have received it back.

We do not accept parcels sent with cash on delivery.

Condition of the Item Upon Return

You are only liable for any decrease in the item's value resulting from handling other than what is necessary to determine the nature, characteristics, and functionality of the item.
In other words, you may test the item as you would in a physical store.

If the item has been used more than described above, it will be considered used. This means that, upon withdrawal from the purchase, only part or none of the purchase amount may be refunded, depending on the item's commercial value at the time we receive it.

To receive the full purchase amount, you must handle the item without actually putting it into use.

 

Refunds

If you withdraw from your purchase, you will, of course, receive a refund of the amount paid to us.

If there has been a reduction in value for which you are liable, this will be deducted from the refund amount.

When exercising the right of withdrawal, all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery option we offer), will be refunded without undue delay and no later than 14 days from the date we received notice of your decision to withdraw.

The refund will be made using the same payment method you used for the original transaction, unless you have expressly agreed otherwise.

We may withhold the refund until we have received the returned item, unless you provide documentation that the item has been returned beforehand.

Let me know if you want the full English version of your terms compiled into a formatted document or added to your website.

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In-Store Pickup

On our webshop, it is possible to choose in-store pickup for your products.
This allows you to reserve an item online and then collect it physically in our store.
Since the item is picked up in our store, the same terms and conditions apply as when shopping in person at our physical location.

 

Privacy Policy

In order to enter into an agreement with us and shop on our website, we need the following personal information:

• Name

• Address

• Phone number

• Email address

• Details of your purchase

We process your personal data for the purpose of delivering the product to you and handling any inquiries related to your purchase.
Processing is carried out in accordance with the rules set out in our Privacy Policy for CamperBixen.
In the policy, you can read more about how your data is processed, when it is deleted, and what rights you have as a registered user.

Complaint Options – Overview and Links

If you have a complaint about a product purchased from our webshop, you can submit it to:

The Danish Competition and Consumer Authority’s Center for Complaint Resolution
Carl Jacobsens Vej 35
2500 Valby

Denmark 
Website: www.forbrug.dk

If you are a consumer residing in another EU country, you may submit your complaint to the EU Commission’s Online Dispute Resolution (ODR) platform:
http://ec.europa.eu/consumers/odr/

When submitting a complaint via the ODR platform, you must provide our email address:
kontakt@camperbixen.com

Let me know if you'd like me to compile all translated sections into one cohesive English terms-and-conditions document, ready for web or print use.

 

 

Cookie and Privacy Policy at CamperBixen

 

Introduction

When you visit our website, information about you is collected, which is used to customize and improve our content and to increase the value of the ads shown on the site.
If you do not wish for information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website.

Below, we explain in more detail what information is collected, the purpose of the collection, and which third parties have access to it.

 

Cookies

The website uses "cookies", which are text files stored on your computer, mobile device, or similar. They are used to recognize your device, remember your settings, generate statistics, and target advertisements.
Cookies cannot contain harmful code, such as viruses.

It is possible to delete or block cookies. See instructions here:
http://minecookies.org/cookiehandtering

If you delete or block cookies, ads may become less relevant and appear more frequently. Furthermore, the website may not function optimally, and some content may be inaccessible.

 

Personal Data

 

In General

Personal data refers to any kind of information that, to some extent, can be attributed to you.
When you use our website, we collect and process various types of such information. This happens, for example, during general interaction with content, when signing up for our newsletter, participating in competitions or surveys, registering as a user or subscriber, using services, or making purchases via the website.

We typically collect and process the following types of data:

• A unique ID

• Technical information about your computer, tablet, or smartphone

• Your IP address

• Your geographic location

• Which pages you click on (interests)

If you explicitly consent and enter the information yourself, we may also process:

• Name

• Phone number

• Email address

• Physical address

• Payment information

This typically occurs when you create a user account or make a purchase.

Let me know if you’d like the complete cookie and privacy policy compiled into a standalone English document or integrated with the rest of your translated terms.

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Security

We treat your personal data securely and confidentially in accordance with applicable legislation, including the General Data Protection Regulation (GDPR) and the Danish Data Protection Act.
Your data will only be used for the purpose for which it was collected and will be deleted when that purpose is fulfilled or is no longer relevant.

We have implemented technical and organizational measures to prevent your data from being accidentally or unlawfully deleted, disclosed, lost, altered, accessed by unauthorized persons, misused, or otherwise processed in violation of the law.

 

Purpose

The information is used to:

• Identify you as a user

• Show advertisements that are most likely relevant to you

• Register your purchases and payments

• Deliver the services you have requested, such as newsletters

Additionally, we use the information to optimize our services and content.

Retention Period

We retain your data for as long as permitted by law and delete it when it is no longer necessary.
The retention period depends on the nature of the data and the reason for storage, so it is not possible to specify a general timeframe for when data will be deleted.

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Disclosure of Information

Data about your use of the website, including which ads you see and possibly click on, your geographic location, gender, age group, etc., may be disclosed to third parties to the extent that such data is available.
You can see which third parties are involved in the section above titled "Cookies".
This information is used to target advertising.

We also use a number of third parties for data storage and processing. These third parties only process information on our behalf and are not permitted to use it for their own purposes.

Disclosure of personal data such as name and email address will only occur with your explicit consent.
We only use data processors located within the EU or in countries that can offer your information an adequate level of protection.

 

Access and Complaints

You have the right to know what personal data we process about you in a commonly used and machine-readable format (data portability).
You can also object at any time to how the data is used, or withdraw your consent for processing your data.

If the information we hold about you is incorrect, you have the right to have it corrected or deleted.
Such requests can be sent to: jensogmarika@gmail.com

If you wish to lodge a complaint about our handling of your personal data, you also have the right to contact the Danish Data Protection Agency (Datatilsynet).

If you no longer want us to process your personal data, or if you want us to restrict the processing, please send a request to the same email address.

 

Publisher

This website is owned and operated by:
CamperBixen
Ågade 29
8620 Kjellerup

Denmark
Phone: +45 30742526
Email: kontakt@camperbixen.com

Let me know if you'd like all translated sections merged into a complete English-language Privacy & Cookie Policydocument, formatted for web or print use.

​

Security

We treat your personal data securely and confidentially in accordance with applicable legislation, including the General Data Protection Regulation (GDPR) and the Danish Data Protection Act.
Your data will only be used for the purpose for which it was collected and will be deleted when that purpose is fulfilled or is no longer relevant.

We have implemented technical and organizational measures to prevent your data from being accidentally or unlawfully deleted, disclosed, lost, altered, accessed by unauthorized persons, misused, or otherwise processed in violation of the law.

Purpose

The information is used to:

• Identify you as a user

• Show advertisements that are most likely relevant to you

• Register your purchases and payments

• Deliver the services you have requested, such as newsletters

Additionally, we use the information to optimize our services and content.

Retention Period

We retain your data for as long as permitted by law and delete it when it is no longer necessary.
The retention period depends on the nature of the data and the reason for storage, so it is not possible to specify a general timeframe for when data will be deleted.

Disclosure of Information

Data about your use of the website, including which ads you see and possibly click on, your geographic location, gender, age group, etc., may be disclosed to third parties to the extent that such data is available.
You can see which third parties are involved in the section above titled "Cookies".
This information is used to target advertising.

We also use a number of third parties for data storage and processing. These third parties only process information on our behalf and are not permitted to use it for their own purposes.

Disclosure of personal data such as name and email address will only occur with your explicit consent.
We only use data processors located within the EU or in countries that can offer your information an adequate level of protection.

Access and Complaints

You have the right to know what personal data we process about you in a commonly used and machine-readable format (data portability).
You can also object at any time to how the data is used, or withdraw your consent for processing your data.

If the information we hold about you is incorrect, you have the right to have it corrected or deleted.
Such requests can be sent to: jensogmarika@gmail.com

If you wish to lodge a complaint about our handling of your personal data, you also have the right to contact the Danish Data Protection Agency (Datatilsynet).

If you no longer want us to process your personal data, or if you want us to restrict the processing, please send a request to the same email address.

Publisher

This website is owned and operated by:
CamperBixen
Ågade 29
8620 Kjellerup
Phone: +45 30742526
Email: kontakt@camperbixen.com

Let me know if you'd like all translated sections merged into a complete English-language Privacy & Cookie Policydocument, formatted for web or print use.